Shipping, Return & Exchange

Order Processing Time

Please allow up to two working days for processing your order.

 

Shipping Time

Shipping to the United States and Canada will take 10-15 working days depending on your location. 

 

Order Delivery

To ensure you receive your items as quickly as possible, please note that if you order multiple products, they may arrive in separate packages. Each item will ship out as soon as it’s ready, which means some parts of your order may arrive earlier than others.

 

Return & Exchange Shipping Policy

We want you to love your purchase! If your item arrives damaged or defective, we’ll cover the return shipping cost and offer a full refund or exchange for a replacement.

However, if you choose to return the product simply because you’ve changed your mind or no longer like it, return shipping will be the customer’s responsibility.

Please contact us within 7 days of receiving your order to initiate a return or exchange. All items must be returned in their original condition and packaging.

 

How to Start a Return or Exchange

To begin a return or exchange, please email us at info@todarijewelry.com with the following information:

• Your order number
• The item you wish to return
• The reason for the return

Our team will review your request and respond within 3 working days with the next steps. Please ensure that your return request is submitted within 7 days of receiving your order.

 

Thank you for your patience and for shopping with us!